Dear customers,


On behalf of YQ, I would like to express our deepest sympathy to our customers in difficult situations due to the spread of the new coronavirus (COVID-19).


We sincerely hope that this situation will end as soon as possible and that a peaceful life can be regained.


We would like to inform you about our response to this virus spread prevention:


Based on the recent situation of the new coronavirus infectious disease, YQ is gradually applying teleworking from Feb 3, 2020 to maintain the health and safety of our employees.


Our power transmission parts can be used in the production of respirators and epidemic prevention materials. If you need, you can contact us at any time, and we will speed up the production to help you resist the virus.


We are taking the following measures to prevent inconvenience of our customers, however, we would like to ask your cooperation and understanding until the situation is calmed down.


We can handle most of inquiries, order intake, delivery order, etc. as usual by operating remotely from home office. (Operating time: 9AM to 6PM)


Warehouse is operating as usual.


Fax and mail are being checked frequently but we recommend using e-mail or phone communication as much as possible.


If you have any problems to reach to our staffs, please contact to the below.


Administration Mr. Nik +86-18667944319 (nik@mrsprocket.com)


We would appreciate for your understanding about the current situation.


If you have any questions, please do not hesitate to contact us.


I also would like to give you some tips to protect yourself:


Clean your hands often, either with soap and water for 20 seconds or a hand sanitizer that contains at least 60% alcohol.
Avoid close contact with people who are sick.
Stay at home as much as possible.
Put distance between yourself and other people (at least 6 feet).
Cover your mouth and nose with a cloth face cover when around others.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces daily.


Sincerely yours,


Nik


Sales manager